Mohammed Naeem

Computer Science Student with Diverse Operational & Creative Experience

About

Highly motivated Computer Science student currently pursuing a BSc (Hons) at the University of East London, complemented by over three years of hands-on experience in customer service, retail, hospitality, and graphic design. Adept at leveraging strong communication, time management, and problem-solving skills developed through practical roles to build a robust academic foundation. Eager to apply a unique blend of technical aptitude and diverse operational experience to contribute effectively in a dynamic professional environment.

Work Experience

Store Assistant

Abu Mohammed AlFadhaili Trading

Apr 2021 - Dec 2024

Barka, Al Batinah South Governorate, OM

Managed customer transactions and supported store operations, ensuring efficient service and maintaining store standards during high-volume periods.

  • Processed customer orders, purchases, and cash payments with high accuracy, contributing to efficient sales operations.
  • Supported inventory management and stock organization, ensuring product availability and streamlined store processes.
  • Maintained consistent store cleanliness and visual presentation, enhancing the overall customer experience.
  • Provided friendly and efficient service, particularly during peak hours, contributing to positive customer interactions and operational flow.

Hotel Assistant (Morning Operations & Housekeeping)

Nayland Hotel

May 2025 - May 2024

London, England, GB

Manages morning operations and housekeeping duties for a hotel, ensuring high standards of cleanliness and guest satisfaction.

  • Ensures consistent guest satisfaction by preparing and maintaining breakfast buffet and food stations, adhering to high cleanliness and presentation standards.
  • Maintains impeccable hygiene across hotel facilities, including kitchens, guest areas, and high-touch surfaces, contributing to a welcoming and safe environment.
  • Efficiently transitions from morning operations to comprehensive housekeeping, meticulously preparing guest rooms and ensuring all amenities are in place.
  • Collaborates effectively with housekeeping and front desk teams to uphold a consistently welcoming and hygienic hotel environment for all guests.

Creative Designer (Remote)

RajMahal Sweets

Apr 2025 - May 2024

London, England, GB

Designs and produces high-quality visual assets remotely, enhancing brand identity and supporting marketing initiatives for a sweets company.

  • Develops professional product labels, promotional posters, and advertising materials, significantly enhancing the brand's visual identity and market presence.
  • Collaborates remotely with store management to deliver targeted design solutions, ensuring alignment with marketing goals and campaign objectives.
  • Utilizes Adobe Illustrator and Photoshop to produce high-quality, print-ready graphics, consistently meeting tight deadlines for various promotional materials.

Sales Assistant

RajMahal Sweets

Feb 2025 - May 2024

London, England, GB

Provides exceptional customer service and manages daily retail operations, contributing to efficient sales and a positive shopping environment.

  • Delivers fast and friendly customer service in a high-traffic retail environment, consistently enhancing customer satisfaction and loyalty.
  • Efficiently manages till operations and processes transactions using a POS system, ensuring accuracy and smooth customer checkout.
  • Maintains optimal store presentation by consistently stocking shelves and organizing product displays, improving customer accessibility and sales.
  • Collaborates effectively with team members to ensure seamless store operations, contributing to a productive and customer-focused environment.

Education

Computer Science

University of East London

Jan 2025 - Jan 2028

London, England, GB

General Studies

Bangladesh School & College Saham

Jun 2020 - Dec 2022

Saham, Al Batinah North Governorate, OM

Languages

English , Hindi , Bengali , Arabic

Skills

Customer Service

  • Customer Support
  • Client Relations
  • Guest Relations

Attention to Detail

  • Accuracy
  • Quality Assurance
  • Precision

Work Efficiency

  • Fast-paced Environments
  • Operational Efficiency
  • Productivity

Teamwork

  • Collaboration
  • Cross-functional Teams
  • Team Leadership

Inventory Management

  • Stock Replenishment
  • Stock Control
  • Supply Chain Support

Store Presentation

  • Visual Merchandising
  • Product Display
  • Retail Aesthetics

Time Management

  • Prioritization
  • Organizational Skills
  • Deadline Management

Adaptability

  • Flexibility
  • Problem Solving
  • Rapid Learning

Multitasking

  • Task Management
  • Simultaneous Operations
  • Efficiency

Graphic Design

  • Adobe Illustrator
  • Adobe Photoshop
  • Visual Identity
  • Print Media
  • Promotional Materials

Retail Operations

  • POS Systems
  • Cash Handling
  • Store Management
  • Customer Transactions

Hospitality Operations

  • Housekeeping
  • Guest Services
  • Food & Beverage Service
  • Hotel Operations